Your privacy is important to us. It is Dragonfly's policy to respect your privacy and to comply with any applicable laws and regulations regarding any personal information we may collect about you, including on our website, https://libelula.com.pe and other sites we own and operate.
This policy is effective as of November 19, 2019 and was last updated on May 12, 2025.
The information we collect includes both information you knowingly and actively provide to us when you use or participate in any of our services and promotions, and any information sent automatically by your devices in the course of accessing our products and services.
When you visit our website, our servers may automatically log standard data provided by your web browser. It may include the Internet Protocol (IP) address of your device, the type and version of your browser, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit and technical details that occur on along with any errors you may encounter.
Please note that while this information may not be personally identifiable by itself, it may be combined with other data to personally identify individual persons.
We may request personal information that may include one or more of the following:
We only collect and use your personal information when we have a legitimate reason to do so. In which case, we only collect personal information that is reasonably necessary to provide our services to you.
We may collect personal information about you when you perform any of the following actions on our website:
We may collect, retain, use and disclose information for the following purposes, and personal information will not be processed in any way that is not compatible with these purposes:
Please note that we may combine the information we collect about you with general information or research data we receive from other reliable sources.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
While we will do our best to protect the personal information you provide to us, we advise you that no method of electronic transmission or storage is 100% secure and no one can guarantee the absolute security of data. We will comply with the laws that apply to us with respect to any data breaches.
You are responsible for selecting any passwords and their overall security level, ensuring the security of your own information within the limits of our services.
We retain your personal information only for as long as is necessary. This period of time may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer needed, we will delete it or anonymize it by removing all identifying details.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting or reporting obligation or for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes.
We do not target any of our products or services directly to children under the age of 13, and we do not knowingly collect personal information about children under the age of 13.
We may disclose personal information to:
The personal information we collect is stored and/or processed where we or our partners, affiliates and third party providers have facilities. Please note that the locations to which we store, process or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will make those transfers in accordance with the requirements of applicable law; and (ii) we will protect the personal information transferred in accordance with this privacy policy.
You always reserve the right to withhold personal information from us, with the understanding that your experience on our website may be affected. We will not discriminate against you for exercising any of your rights regarding your personal information. If you provide us with personal information, you understand that we will collect, retain, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about another person, you represent and warrant that you have that person's consent to provide the personal information to us.
If you have previously agreed to our use of your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email database or opt-out of receiving communications from us. Please note that we may need to ask you for specific information to help us confirm your identity.
If you believe that information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
If you believe that we have breached a relevant data protection law and you wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will investigate your complaint promptly and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
We use "cookies" to collect information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so that we can understand how you use our site. This helps us to deliver content to you, if applicable, based on preferences you have specified, such as your browsing language.
Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link through which you access this privacy policy.
If required by law, we will obtain your permission or give you the opportunity to opt-in or opt-out, as appropriate, of any new use of your personal information.
If you have any questions or concerns regarding your privacy, you may contact us using the details below:
Libelula
[email protected]
